Inspection outcome: Standards met
Last inspection: 31/07/2019
Pharmacy context
The pharmacy is situated
next door to a surgery in a listed building. The pharmacy provides NHS and
private prescription dispensing mainly to local residents. It provides medicines
in multi-compartment compliance packs for a small number of people. There is a home
delivery service.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team are clear about their roles and responsibilities. They sometimes log the mistakes they make during the dispensing process. They try to learn from these and act to avoid problems being repeated. The pharmacy keeps its records up to date and these show that it is providing safe services. It generally manages and protects information well and it tells people how their private information will be used. But it could do more to keep information secure at all times. The team members also understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe services. Its staffing rotas enable it to have good handover arrangements and effective staff communication. Informal training is provided and staff find this useful to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for people to receive healthcare. The use of the cellar for the storage of medicines and dressings may not be appropriate.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. The pharmacy could do more to make sure that people taking higher-risk medicines receive all the advice they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |