Inspection outcome: Standards met
Last inspection: 23/06/2023
Pharmacy context
This is a community pharmacy in Radcliffe, Manchester. It dispenses NHS and private prescriptions and sells a range of over-the-counter medicines. The pharmacy provides a home delivery service and dispenses some medicines in multi-compartment compliance packs to people who need support in taking their medicine correctly.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with the services it provides. Pharmacy team members help to keep people’s sensitive information secure and are adequately equipped to safeguard vulnerable adults and children. The pharmacy has a process to record details of mistakes made during the dispensing process. But team members do not regularly analyse them. So, they may miss the opportunity to identify any specific trends or patterns.
Principle 2. Staff
The pharmacy employs a pharmacy team that has the correct qualifications and skills for their roles and the services it provides to people. It supports team members to update their knowledge and skills. Team members work well together and support each other to help provide the pharmacy’s services efficiently.
Principle 3. Premises
The pharmacy is clean, organised and properly maintained. There is a consultation room to facilitate private conversations between people who use the pharmacy and pharmacy team members.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible for people. It manages its services safely and effectively. The pharmacy follows a process to identify which of its medicines are close to expiry or out of date to make sure the medicines it supplies to people are fit for purpose. And it correctly sources and properly stores its medicines.
Principle 5. Equipment and facilities
The pharmacy has the correct equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |