Inspection outcome: Standards met
Last inspection: 26/07/2024
Pharmacy context
This pharmacy is situated in a parade of shops on a busy main road. It is in close proximity to a health centre. As well as dispensing NHS prescriptions, the pharmacy provides a number of services including flu vaccinations, the Hypertension Case Finding Service, the Pharmacy First service, emergency hormonal contraception and the Community Pharmacist Consultation Service. The pharmacy supplies medicines for some people in multi-compartment packs and provides deliveries. And it offers travel vaccinations as a private service.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are generally safe and effective. The pharmacy mainly keeps the records it needs to by law so that medicines are supplied safely and legally. And the pharmacy team knows how to help protect the welfare of vulnerable people. Team members respond appropriately when mistakes happen during the dispensing process. But the pharmacy does not regularly review mistakes for patterns or trends. So, team members may be missing out on opportunities to learn and make the pharmacy's services safer.
Principle 2. Staff
The pharmacy team works well together and feels well-supported at work. There are generally enough team members to manage the workload. And they do the right training for their roles.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It takes steps to help ensure that people with a range of needs can access the pharmacy's services. It orders its medicines from reputable sources and stores them securely. However, the pharmacy does not routinely highlight prescriptions for higher-risk medicines, so may miss out on opportunities to speak with people collecting them.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities to provide its services safely and to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |