Inspection outcome: Standards met
Last inspection: 04/07/2019
Pharmacy context
This community pharmacy is located along a parade of shops and is close to a dental practice. It mainly dispenses NHS prescriptions that it receives from two local surgeries. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medicines. The pharmacy also provides Medicines Use Review (MUR) consultations.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks adequately. Its team members make changes to the dispensing service to improve its safety. They keep the legal records that are needed and generally make sure that they are accurate. The pharmacy’s team members handle people’s personal information properly. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to safely provide its services. Its team members have suitable pharmacy qualifications and competently complete tasks. They know when it is appropriate to refer to the pharmacist. The pharmacy’s team members receive some ongoing training to keep their knowledge up to date.
Principle 3. Premises
The pharmacy safely provides its services from suitable premises. It has enough space to safely manage its workload and its team members keep the premises clean and tidy. The pharmacy has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy generally manages its services adequately. It makes sure that its services are organised and provided safely. It stores its medicines appropriately and makes sure that they are safe to use. The pharmacy’s team members identify higher-risk medicines and largely provide appropriate advice to help people use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the right equipment to provide its services safely. It keeps its equipment and facilities in adequate condition. And it makes sure confidential information is protected.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |