Inspection outcome: Standards met
Last inspection: 20/06/2019
Pharmacy context
This is a community pharmacy in Wednesfield, in the suburbs of Wolverhampton. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. The pharmacy offers a prescription and collection service. Medicines are dispensed in multi-compartment compliance aids for a number of patients. A minor eye condition scheme (MECs) service and minor ailments are also offered. The regular pharmacist was present. The pharmacy is a pre-registration training site.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy have written instructions to help them work safely and effectively. But some members of the team have not signed to show that they have read them. So they may not always know whether they are following the correct procedure. Members of the team record the mistakes that they make so that they can learn from them. The pharmacy keeps the records that are required by law.
Principle 2. Staff
The pharmacy has enough staff to safely manage its workload. Members of the the pharmacy team are appropriately qualified or are in training. They can share ideas and know how to raise concerns. But they do not get much additional training, once they have completed the basic training. This could mean that their skills and knowledge are not kept up to date.
Principle 3. Premises
The pharmacy premises are an appropriate environment to provide healthcare from.
Principle 4. Services, including medicines management
The pharmacy gets medicines from appropriate sources. And members of the pharmacy team carry out checks to make sure the medicines are kept in good condition. But sometimes stock medicines are not properly labelled so there may be more risk of mistakes happening. The pharmacy's services are generally well managed. But the pharmacy team may not always know when higher risk medicines are being handed out. So, they may not always make extra checks to be sure that the medicines are appropriate.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |