Inspection outcome: Standards met
Last inspection: 14/05/2021
Pharmacy context
This pharmacy offers its services to people through its website. It does not hold an NHS contract and it is not open to the public. The pharmacy offers an online prescribing service provided by pharmacist independent prescribers (PIPs). It supplies prescription medicines to people living in the United Kingdom using a courier service. The website offers prescription-only medicines for a range of conditions, but it mainly supplies treatments for erectile dysfunction, hair loss and jet lag. And it offers a Covid-19 testing service. This inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its prescribing services adequately. It maintains some records of clinical decisions and carries out risk assessments to ensure its medicines are provided safely and effectively. And it keeps people’s private information securely. The pharmacy has written procedures to help team members deliver its services safely.
Principle 2. Staff
The pharmacy has an adequate number of staff to manage its workload. Members of the pharmacy team have appropriate qualifications for the roles in which they are working. But the pharmacy does not have a structured ongoing training programme to support its team members to develop skills specific to this type of pharmacy environment.
Principle 3. Premises
The pharmacy’s premises are adequate for the services it currently provides. The pharmacy should sustain the recent changes it has made to its website to help make sure people receive the care they need to take their medicines safely and effectively.
Principle 4. Services, including medicines management
Overall, the pharmacy has adequate systems in place to make sure it delivers its services safely. It obtains its medicines from licensed wholesalers and it stores them safely. And it takes the right action in response to safety alerts, so that people get medicines and medical devices that are fit for purpose. The pharmacy could do more to make sure that it complies fully with guidance about supplying medicines outside their licensed use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and adequate facilities it needs for the services it provides. And team members use equipment in a way that protects people’s privacy.
Pharmacy details
Suite 319
Bradford Court
123-131 Bradford Street
Birmingham
B120NS
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |