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Pharmacy inspections

Inspection reports and learning from inspections

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iPharmacy (9011222)

Inspection outcome: Standards met

Last inspection: 26/08/2021

Pharmacy context

This is a distance‐selling pharmacy that started operating in April 2021. It has a website, www.i-pharmacy.co.uk. It is situated in a residential area mainly serving the local population. The pharmacy provides an NHS prescription dispensing service. It prepares NHS prescription medicines and it manages some people's repeat prescriptions. Some people receive their medicines in multi‐compartment weekly compliance packs to help make sure they take them safely. This inspection was completed during the COVID-19 pandemic.​

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy manages the risks associated with its services well. The pharmacy team follows written instructions to help make sure it provides safe services. The team uses systems to review its mistakes which helps it to learn from them. Pharmacy team members receive training on protecting people's information, and they understand their role in protecting and supporting vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff to provide safe and effective services for the service demand. Team members understand their role and they work well independently.

Principle 3. Premises

Standards met

The pharmacy is generally clean and tidy, and it provides a professional environment for the services it provides. It has suitable facilities to help protec​​t people's privacy.

Principle 4. Services, including medicines management

Standards met

The pharmacy's working practices are suitably effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and it manages them to make sure they are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy team has the equipment and facilities that it needs for the services provided. The equipment is appropriately maintained, and the layout and design protects people's privacy.

Pharmacy details

Unit 231a London Road
Ground floor
Grove House, Hazel Grove
Stockport
SK74HS
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards