Inspection outcome: Standards met
Last inspection: 04/10/2023
Pharmacy context
This pharmacy supplies most of its services at a distance, and it is located in an industrial estate. The pharmacy dispenses NHS prescriptions which are supplied to people. It offers the New Medicine Service (NMS) and provides ear wax removal and the covid booster and seasonal flu vaccinations on site.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. The pharmacy keeps the records it needs to by law and has procedures in place to learn from mistakes. And it protects people's personal information appropriately. People can provide feedback about the pharmacy's services.
Principle 2. Staff
The pharmacy has enough
staff to manage its workload appropriately. Its team members are able to
discuss issues as they arise. And the
pharmacy does some planning to assess its future staffing needs.
Principle 3. Premises
The premises are suitable for the pharmacy's services and are clean and secure. The pharmacy's website generally gives people information about who is providing its services, although some information is outdated. So people may not be able to contact the correct person if they need to provide feedback or discuss a concern.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It obtains its medicines from licensed sources and manages them appropriately so that they are safe for people to use. Team members take the right action when safety alerts are received, to ensure that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |