Inspection outcome: Standards met
Last inspection: 17/05/2022
Pharmacy context
This is a community pharmacy beside other shops in a local centre. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy offers a medicines’ delivery service. And it provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines. The inspection was completed during the COVID‐19 pandemic.
Inspection summary findings
Principle 1. Governance
Pharmacy team members follow written procedures to help them safely carry out tasks. Team members discuss and record details of mistakes they make while dispensing. And they review them to help team members identify common pattern or trends. But the pharmacy does not proactively review its procedures to identify any new risks with its services. The pharmacy keeps the records it needs to by law, and it keeps people’s personal information safe and secure. The team is adequately equipped to manage any safeguarding concerns.
Principle 2. Staff
Pharmacy team members mostly have the necessary qualifications and skills for their roles and the services they provide. They complete training as and when required. And they learn from the pharmacist to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy premises adequately support the safe delivery of services. And the pharmacy suitably manages the space for the storage of its medicines. The pharmacy has suitable arrangements for people to have private conversations with the team.
Principle 4. Services, including medicines management
The pharmacy gets its medicines from reputable sources, and it stores them appropriately. The team carries out checks to make sure medicines are in good condition and suitable to supply. And it has arrangements to identify and remove medicines that are not fit for purpose. The pharmacy provides services which are easily accessible. And it manages its services to help people receive appropriate care.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |