Inspire Pharmacy (9011381)

Inspection summary findings

Principle 1. Governance

The pharmacy adequately manages risks, and it takes steps to improve patient safety. The pharmacy team members keep people's private information safe. And they complete training, so they know how to protect children and vulnerable adults. The team generally completes the records that are needed by law. But controlled drug and private prescription records contain some inaccuracies, which could cause confusion in the event of a query and makes audit more difficult.

Principle 2. Staff

The pharmacy has enough staff to manage its workload and pharmacy team members have the right qualifications and training for the jobs they do. The team members work well together, and they are comfortable providing feedback to the pharmacist.

Principle 3. Premises

The pharmacy premises are suitable for the services provided. It has a private consultation room that enables it to provide members of the public with the opportunity to receive services in private.

Principle 4. Services, including medicines management

The pharmacy offers healthcare services which are generally well managed, and people receive appropriate care. It gets its medicines from licensed suppliers and the team carries out some checks to ensure medicines are in suitable condition to supply.

Principle 5. Equipment and facilities

Members of the pharmacy team have access to the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.