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Pharmacy inspections

Inspection reports and learning from inspections

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Inspire Pharmacy (9011381)

Inspection outcome: Standards met

Last inspection: 22/06/2023

Pharmacy context

The pharmacy is situated in an industrial unit on a business park. Members of the public do not usually visit the pharmacy in person. The pharmacy delivers medicines using its own drivers. The pharmacy mainly dispenses NHS prescriptions, and it supplies a large number of medicines to people in care homes. It has a website ( which provides information about the pharmacy.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately manages risks, and it takes steps to improve patient safety. The pharmacy team members keep people's private information safe. And they complete training, so they know how to protect children and vulnerable adults. The team generally completes the records that are needed by law. But controlled drug and private prescription records contain some inaccuracies, which could cause confusion in the event of a query and makes audit more difficult.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload and pharmacy team members have the right qualifications and training for the jobs they do. The team members work well together, and they are comfortable providing feedback to the pharmacist.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. It has a private consultation room that enables it to provide members of the public with the opportunity to receive services in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers healthcare services which are generally well managed, and people receive appropriate care. It gets its medicines from licensed suppliers and the team carries out some checks to ensure medicines are in suitable condition to supply.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.

Pharmacy details

Unit 18
Croft Road
Newcastle Under Lyme
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards