Inspection outcome: Standards met
Last inspection: 28/10/2021
Pharmacy context
This is a traditional community pharmacy located in the Newtown area of Birmingham. People who use the pharmacy are from the local community and a home delivery service is available. The area surrounding the pharmacy is undergoing regeneration and the pharmacy relocated into this premises in January 2021 as part of the regeneration scheme. The pharmacy primarily dispenses NHS prescriptions, and it provides some other NHS funded services. The pharmacy team dispenses medicines into multi-compartment compliance packs for people to help make sure they remember to take them. The inspection took place during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has enough
team members to manage the workload and the services that it provides. The team
members plan absences in advance, so the pharmacy always has enough staff cover
to provide the services. They work well together in a supportive environment
and they can raise concerns and make suggestions.
Principle 3. Premises
Principle 4. Services, including medicines management
The pharmacy offers a range
of healthcare services which are easy for people to access. It manages its
services and supplies medicines safely. The pharmacy obtains its medicines from
licensed suppliers, and stores them securely and at the correct temperature, so
they are safe to use. The team supplies medicines in multi-compartment
compliance packs for those people who may have difficulty managing their
medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. The team uses this equipment in a way that keeps people’s information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |