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Pharmacy inspections

Inspection reports and learning from inspections

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Hurcomb Pharmacy (9011503)

Inspection outcome: Standards met

Last inspection: 28/10/2021

Pharmacy context

This is a traditional community pharmacy located in the Newtown area of Birmingham. People who use the pharmacy are from the local community and a home delivery service is available. The area surrounding the pharmacy is undergoing regeneration and the pharmacy relocated into this premises in January 2021 as part of the regeneration scheme. The pharmacy primarily dispenses NHS prescriptions, and it provides some other NHS funded services. The pharmacy team dispenses medicines into multi-compartment compliance packs for people to help make sure they remember to take them. The inspection took place during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met


The pharmacy manages the risks associated with its services to make sure people receive appropriate care. Members of the pharmacy team follow written procedures to make sure they work safely. And the written procedures are regularly reviewed to ensure they are still relevant. The pharmacy team keeps people’s information safe and team members understand their role in supporting vulnerable people.

Principle 2. Staff

Standards met


The pharmacy has enough team members to manage the workload and the services that it provides. The team members plan absences in advance, so the pharmacy always has enough staff cover to provide the services. They work well together in a supportive environment and they can raise concerns and make suggestions.

Principle 3. Premises

Standards met


The pharmacy provides a safe, secure and professional environment for people to receive healthcare services. The pharmacy team uses a consultation room for some of its services and if people want to have a conversation in private.

Principle 4. Services, including medicines management

Standards met


The pharmacy offers a range of healthcare services which are easy for people to access. It manages its services and supplies medicines safely. The pharmacy obtains its medicines from licensed suppliers, and stores them securely and at the correct temperature, so they are safe to use. The team supplies medicines in multi-compartment compliance packs for those people who may have difficulty managing their medicines.

Principle 5. Equipment and facilities

Standards met


The pharmacy has the equipment it needs to provide its services safely. The team uses this equipment in a way that keeps people’s information safe.

Pharmacy details

241 Wheeler Street
Birmingham
B192ET
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards