Inspection outcome: Standards met
Last inspection: 31/07/2024
Pharmacy context
This pharmacy solely caters for outpatients at Queen Elizabeth Hospital Birmingham (QEHB). It was registered following an increase in requests for a prescription delivery service after the Covid-19 pandemic. It is situated in an industrial estate and it is closed to the public. The pharmacy does not process any community-issued NHS prescriptions.
Inspection summary findings
Principle 1. Governance
The pharmacy has safe and effective working practices. It has written instructions to help its team members work safely and effectively. And it keeps the records it needs to, to show that medicines are supplied lawfully. Team members record and review dispensing mistakes so that they can learn and improve from these events. The pharmacy keeps people’s private information securely and it has procedures to help protect vulnerable people.
Principle 2. Staff
The pharmacy has sufficient team members to manage its current workload safely. Team members work well together, and they are well-supported by their senior leadership. They have access to good training resources to help keep their skills and knowledge current. And they can raise concerns or make suggestions to help improve the pharmacy’s services.
Principle 3. Premises
The pharmacy’s premises are adequate for the services it provides. They are kept secure from unauthorised access.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and effectively to help make sure people receive right medicines at the right time. It obtains its medicines from licensed wholesalers and stores them appropriately. Team members take the right action in response to safety alerts and recalls so that people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its facilities and equipment appropriately.
Pharmacy details
Kings Norton Buisness Centre
32-34 Melchett Road
Kings Norton Business Centre
Birmingham
B303HS
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |