Inspection outcome: Standards met
Last inspection: 09/12/2019
Pharmacy context
The pharmacy is next to a health centre, close to a parade of shops on the outskirts of Warrington. It mainly dispenses NHS prescriptions and sells a range of over-the-counter medicines. The pharmacy provides a range of services including seasonal flu vaccinations. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines. And it delivers medicines to people’s homes. It provides a substance misuse service, with observed supervised consumption.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and appropriately manages the risks with its services. It has relevant and up-to-date written procedures for pharmacy team members to follow to help them work effectively. The pharmacy team members have a good knowledge of their role in supporting vulnerable people. And they take responsibility to help these people and take appropriate action to support their care. Pharmacy team members keep people’s private information secure. And they mostly maintain the records they must keep by law. The pharmacy team members openly discuss and record their mistakes, so they can learn from them. And they take action to reduce the risks of mistakes in the future.
Principle 2. Staff
The pharmacy has suitably skilled and qualified people providing its services. It is good at supporting its team members in training. And it provides some ongoing training opportunities for other team members. Team members feel comfortable to share their ideas to improve ways of working. And to raise professional concerns if they need to.
Principle 3. Premises
The pharmacy provides its healthcare services in a professional environment. The premises are clean and secure. And it has a suitably sized consultation room for people to speak with team members in private.
Principle 4. Services, including medicines management
The pharmacy’s services are easily accessible. And the pharmacy provides a range of services to meet people’s health needs. It manages its services effectively and delivers them safely. The pharmacy keeps audit trails for the services it provides. So, it can respond easily to people’s queries. And so, the team can make sure people receive their medicines when they need them. The pharmacy obtains its medicines from licenced sources. And it stores and manages its medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment to the required standard and uses it in a suitable way to protect people’s privacy.
Pharmacy details
Great Sankey Medical Centre
Hood Manor Centre
Great Sankey
Warrington
WA51UH
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |