Inspection outcome: Standards met
Last inspection: 13/01/2023
Pharmacy context
This pharmacy is linked to the Queen Elizabeth Hospital (QEH). And it is situated in an industrial estate in Birmingham. It is closed to the public and it mainly dispenses and delivers medicines to transplant patients and those who have attended virtual clinics with consultants-led teams at QEH. The pharmacy does not process any community-issued NHS prescriptions.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies and manages the risks associated with its services well. It has written procedures to help deliver its services safely. Members of the pharmacy team protect people’s private information appropriately. And they understand how they can help protect vulnerable people. The pharmacy doesn’t always record or review dispensing mistakes that are corrected before they reach people. So, it may be missing opportunities to learn and improve its processes from these events.
Principle 2. Staff
The pharmacy has enough team members to manage its current workload safely. Members of the pharmacy team work well together, and they can raise concerns or make suggestions to help improve the pharmacy’s services. And they have access to training resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are adequate for the services it provides. They are kept secure from unauthorised access.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and effectively to help make sure that people receive appropriate care. It gets its medicines from reputable sources and stores them properly. It takes the right action in response to safety alerts and recalls so that people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. And it maintains its facilities and equipment adequately.
Pharmacy details
Kings Norton Buisness Centre
32-34 Melchett Road
Kings Norton Business Centre
Birmingham
B303HS
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |