Inspection outcome: Standards met
Last inspection: 11/01/2024
Pharmacy context
The pharmacy is located on a busy main road in a residential area and is next to a medical centre. NHS dispensing is the main activity, mainly for patients of the medical centre. The pharmacy also provides a number of other NHS services and sells a range of over-the-counter medicines. It supplies medicines in multi-compartment compliance aids (MDS) for some people, to help them take them at the right times. Most MDS dispensing is done off-site at a hub pharmacy.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions to help its team work safely and effectively. Members of the team record things that go wrong so that they can learn from them. And they take action to help avoid mistakes being repeated. The pharmacy keeps the records that are needed by law, and there are some checks in place to provide assurance that records are being properly maintained. And members of the team understand their responsibilities to protect confidential information.
Principle 2. Staff
There are enough staff to manage the workload. Members of the team receive the training they need for the jobs they do. They work well together as a team and know how to get help if they need it.
Principle 3. Premises
The pharmacy is clean and tidy, and it provides a suitable environment for healthcare. The dispensary is well organised, and a consultation room is used when people need privacy.
Principle 4. Services, including medicines management
The pharmacy provides a range of services that are easy to access, and the dispensing operation is generally well organised. Stock medicines are obtained from licensed suppliers and stored appropriately. And the team carries out checks to help make sure they are kept in good condition.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. Equipment is appropriately maintained so that it is safe to use, and it is used in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |