Inspection outcome: Standards met
Last inspection: 13/06/2019
Pharmacy context
This is a community pharmacy located within a health centre in Coventry and is one of several pharmacies owned by the same local company. It is open five days a week. It sells a range of over-the-counter medicines and dispenses prescriptions. And it also supplies medicines in multi-compartment compliance aids to people who need help managing their medicines at home.
Inspection summary findings
Principle 1. Governance
The pharmacy has safe and effective working practices. It manages risks appropriately by recording and reviewing any mistakes its staff make. And it keeps people’s private information safe. It asks people for their views and uses their feedback to improve its services where possible. It keeps the records required by law to ensure that medicines are supplied safely and legally. Members of the pharmacy team understand how they can help protect vulnerable people.
Principle 2. Staff
Members of the pharmacy team have the appropriate skills and qualifications for their roles. And they work well together and are supportive of each other. They are supported by the superintendent pharmacist and undertake ongoing training. This helps them keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy’s premises are secure and adequate for the services it provides.
Principle 4. Services, including medicines management
The pharmacy delivers its services in a safe and effective manner, and people with a range of needs can access them. It gets its medicines from reliable sources and stores them appropriately. And it takes the right action if any medicines or devices are not safe to use, to protect people’s health and wellbeing. Members of the pharmacy team utilise the small dispensing space well to provide services safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |