Inspection outcome: Standards met
Last inspection: 16/04/2019
Pharmacy context
The pharmacy is a family run independent business located on high street opposite a surgery in a large village in Kent. The people who use the pharmacy are mainly older people. The pharmacy uses a dispensing robot to dispense most of the medicines. It provides multi-compartment compliance aids to several people who live in their own homes and provides substance misuse medications to a few people.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It generally protects people’s personal information. And it keeps records up to date. It actively seeks feedback from the public and makes changes to improve services when needed. And team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. They can raise any concerns or make suggestions and have regular meetings. This means that they can help improve the systems in the pharmacy. The team members can take professional decisions to ensure people taking medicines are safe. These are not affected by the targets it has. The team members discuss adverse incidents and use these to learn and improve. They are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. They are given time set aside for training. This means that they can complete this training at work.
Principle 3. Premises
The premises generally provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable suppliers. And it generally manages its services well. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |