Inspection outcome: Standards met
Last inspection: 08/08/2019
Pharmacy context
This is a family-run pharmacy situated alongside other local shops on a busy main road in a mainly residential area of North West London. Retails sales and dispensing NHS prescriptions are the main activities, and the pharmacy supplies some people’s medicines in multi-compartment compliance packs. It offers other NHS funded services including Medicine Use Reviews (MURs) and New Medicines Service (NMS).
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are suitably safe and effective. It protects people’s private information and keeps the records it needs to by law. The pharmacy takes steps to manage risks in relation to its services and it has written procedures to make sure the team works safely. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has the right staffing levels to meet its business needs. Staff are competent and team members work well together. The pharmacy provides a supportive environment and team members are comfortable contributing ideas or raising concerns.
Principle 3. Premises
The pharmacy provides a suitable and professional environment for the delivery of healthcare services.
Principle 4. Services, including medicines management
The pharmacy’s services are reasonably accessible, and it manages them effectively, so people receive appropriate care. It obtains medicines from licensed suppliers, and it carries out some checks to make sure that medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |