Inspection outcome: Standards met
Last inspection: 02/10/2024
Pharmacy context
The pharmacy is inside HMP Manchester. It is registered to be able to provide clozapine to people living in three other prisons nearby. The pharmacy is not open to the public. And pharmacy team members provide advice to people about their medicines and health.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages risks. Pharmacy team members understand their role to help protect vulnerable people. And they suitably protect people’s confidential information. The pharmacy has the written procedures it needs relevant to its services to help team members provide services safely. But many of these are out of date and may not reflect the pharmacy’s current practice. Team members record their mistakes so that they can learn from them. And they make some changes to help prevent mistakes happening again.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete training to help keep their knowledge and skills up to date. Team members feel comfortable raising concerns and discussing ways to improve services.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the services it provides. The pharmacy has access to consultation rooms where people can speak to pharmacy team members privately.
Principle 4. Services, including medicines management
Pharmacy team members manage and provide the pharmacy’s services safely and effectively. The pharmacy suitably sources its medicines. It stores and manages its medicines appropriately. And it has some processes to help people understand and manage the risks of taking higher-risk medicines. But team members don’t always provide people with the necessary printed information to help them manage taking their medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It maintains its equipment properly, so it is safe to use. And pharmacy team members manage and use the equipment in ways that protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |