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Pharmacy inspections

Inspection reports and learning from inspections

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HMP Holme House (1115666)

Inspection outcome: Standards met

Last inspection: 03/03/2020

Pharmacy context

The pharmacy is situated inside the prison healthcare unit. It only dispenses medicines to people in the prison. The team is an integrated part of the wider healthcare team within the prison and provides reviews for people with long-term conditions. The pharmacy is registered because it supplies medicines to a separate company within the prison. The ownership structure will change in April 2020 and the need for registration will be reviewed then.

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team identify and manage risks effectively. They are clear about their roles and responsibilities and they work to professional standards. The team members sometimes record mistakes that they correct during the dispensing process. They learn from all their mistakes to avoid problems being repeated. The pharmacy keeps its records up to date and these show that it is providing safe services. It manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough qualified staff to provide safe services. Its staffing rotas enable it to have good handover arrangements and effective staff communication. Training is provided by the company and staff find this useful to help keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The premises are clean and provide a safe, secure and professional environment from which people can receive healthcare.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s working practices are safe and effective, and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. The team is integrated well into the healthcare service provided to people in the prison.

Principle 5. Equipment and facilities

Standards met

The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use. 

Pharmacy details

Holme House Road
STOCKTON-ON-TEES
TS182QU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards