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Pharmacy inspections

Inspection reports and learning from inspections

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HMP Hewell (9011630)

Inspection outcome: Standards met

Last inspection: 07/12/2022

Pharmacy context

This is a pharmacy situated inside HMP Hewell near Redditch, south of Birmingham. The pharmacy dispenses prescriptions for people living in the prison and is not open to the public. Members of the pharmacy team provide advice to people about their healthcare.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy's services. The pharmacy keeps the records it needs to by law. And members of the team are given training so that they know how to keep private information safe. Members of the team discuss things that go wrong, but they do not always make a record or review previous errors. So they may miss some learning opportunities.

Principle 2. Staff

Standards met

There are generally enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. But members of the team are sometimes deployed elsewhere in the prison, which puts additional pressure on the dispensing service. Members of the pharmacy team complete regular training to help them keep their knowledge up to date. 

Principle 3. Premises

Standards met

The pharmacy is clean, secure and suitably maintained. It provides a suitable space for the services it provides. 

Principle 4. Services, including medicines management

Standards met

Members of the pharmacy team and the pharmacy's services are accessible to the intended users. The pharmacy manages and provides its services safely. It gets its medicines from recognised sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services provided. And they maintain the equipment so that it is safe to use.

Pharmacy details

Hewell Lane

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards