Inspection outcome: Standards met
Last inspection: 29/02/2024
Pharmacy context
This is a distance-selling pharmacy that is situated on an industrial estate in Hinckley. Most of its activity is dispensing NHS prescriptions and selling medicines over the counter. The pharmacy supplies medicines in multi‐compartment compliance packs to people who live in their own homes. It provides other NHS services including the New Medicine Service and Pharmacy First. It also delivers medicines to people's homes.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies and manages the risks associated with the provision of its services. And the pharmacy keeps the records it needs to by law. The pharmacy manages people’s electronic personal information safely. Team members record things that go wrong so that they can learn from them.
Principle 2. Staff
There are enough team members to manage the pharmacy’s workload. They are suitably trained for the roles they undertake. Team members can raise concerns if needed.
Principle 3. Premises
The pharmacy’s premises provides a suitable environment for people to receive its services. And they are sufficiently clean, appropriately maintained, and secure.
Principle 4. Services, including medicines management
The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and team members know the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing. But the way the pharmacy currently provides information to people about their medicines may mean some people do not get all the support and advice they need to take their medicines safely and effectively.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use.
Pharmacy details
Dodwells Bridge Industrial Estate
Unit 3
Jacknell Road
HINCKLEY
LE103BS
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |