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Pharmacy inspections

Inspection reports and learning from inspections

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Hillside Pharmacy (1102465)

Inspection outcome: Standards met

Last inspection: 04/07/2024

Pharmacy context

This is a community pharmacy located in a parade of shops. It is situated in a residential area of Southport, Merseyside. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including the NHS Pharmacy First Service. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedure which helps to maintain the safety and effectiveness of the pharmacy’s services. The pharmacy keeps the records it needs to by law. And members of the team are given training so that they know how to keep private information safe. They discuss when things go wrong, but they do not always record them. So, some learning opportunities may be missed.

Principle 2. Staff

Standards met

There are enough team members to manage the pharmacy's workload and they complete the necessary training for the jobs they do. Members of the pharmacy team complete some additional training to help them keep their knowledge up to date. But this is not structured so learning needs may not always be identified or addressed.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations with team members. 

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always know when they are handing out higher-risk medicines. So, they might not always be able to check that the medicines are still suitable or give people advice about taking them. 

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.

Pharmacy details

72-74 Sandon Road
Hillside
SOUTHPORT
PR84QD
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards