Inspection outcome: Standards met
Last inspection: 22/07/2022
Pharmacy context
This pharmacy is located on a main road opposite to a medical centre. It mainly dispenses NHS prescriptions and it sells a wide range of over-the-counter medicines. It provides a delivery service to people's homes. And it dispenses medication into multi-compartment compliance packs for some people who need help taking their medicines. A large proportion of the pharmacy's prescriptions are sent to the company's hub to be dispensed.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages risks to make sure its services are safe, and effective. It has written procedures to help make sure its team members work safely and some of the more important ones are displayed for easy access. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They record their mistakes so that they can learn from them and take steps to help stop the same sort of mistakes from happening again. The pharmacy generally keeps people's private information safe and team members understand their role in safeguarding vulnerable people.
Principle 2. Staff
The pharmacy team members work well together and have the right qualifications for the jobs they do. They are encouraged to keep their skills up to date and the pharmacy supports their development by providing them with protected time to undertake their training at work. The team members are comfortable providing feedback and they discuss any incidents which occur.
Principle 3. Premises
The pharmacy is clean, bright and suitable for the provision of
healthcare services. It has a private consultation room that enables it to
provide members of the public with the opportunity to have confidential
conversations. The pharmacy prevents unauthorised people accessing its premises
so that it keeps its medicines safe.
Principle 4. Services, including medicines management
The pharmacy offers a number of healthcare services and it manages them
well. The pharmacy team members are helpful and give advice and support to
people in the community. Team members appropriately manage higher-risk
medication. The team completes a range of checks and audit processes which
assist the pharmacy in providing its dispensing services safely. The pharmacy
sources, stores and supplies its medicines safely.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment
and facilities they need for the services they provide. The team uses its facilities and equipment to keep
people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |