Inspection outcome: Standards met
Last inspection: 15/08/2019
Pharmacy context
This is an internet pharmacy that is closed to the public and is located on an industrial estate in Reading, Berkshire. The pharmacy does not have an NHS contract. It only dispenses medicines and associated products for cosmetic procedures against private prescriptions to prescribers that are based in the UK. The pharmacy does not provide any other services.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are conducted in a satisfactory manner. Members of the pharmacy team protect people’s private information well and most of the pharmacy’s records are kept in accordance with the law. But, team members are not trained to protect the welfare of vulnerable people and they don’t record details when internal mistakes happen. This could mean that they may be missing opportunities to spot patterns and prevent similar mistakes happening in future.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. It now ensures that all of its team members are undertaking appropriate training for their roles. And, the company provides them with resources to help improve their skills and knowledge about the pharmacy’s processes.
Principle 3. Premises
The pharmacy premises are clean, secure and provide a professional environment to deliver pharmacy services.
Principle 4. Services, including medicines management
In general, the pharmacy provides its services safely and effectively. The pharmacy sources its medicines from reputable suppliers. It stores and generally manages its medicines appropriately. The team are making some checks to ensure that medicines are not supplied beyond their expiry date. But, the pharmacy has no up-to-date written details to demonstrate this. So, the team may not always be able to show that all stock is safe to supply.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |