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Pharmacy inspections

Inspection reports and learning from inspections

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Healthwise Pharmacy (1116818)

Inspection outcome: Standards met

Last inspection: 26/11/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This pharmacy is situated in a parade of shops in the Cardiff Bay area. It sells a range of over‐the‐counter medicines and dispenses NHS and private prescriptions. The pharmacy offers a range of services including provision of emergency hormonal contraception, treatment for minor ailments and a seasonal influenza vaccination service.

This was a full re-inspection following an inspection in May 2025 where the pharmacy did not meet Standards 1.1, 1.6 and 4.3.
The pharmacy had previously provided assurances and evidence of improvements, including:
Standard 1.1: A copy of a risk assessment and standard operating procedure relating to the pharmacy’s weight management service.
Standard 1.6: An amended template for the pharmacy’s weight management service consultation record and assurances that records of higher-risk medicines and emergency supplies would be properly maintained in future.
Standard 4.3: Assurances that a robust date-checking procedure would be implemented and maintained.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Unit 2B Bute Place
Quayside
Cardiff
CF10 5AL
UK

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards