Inspection outcome: Standards met
Last inspection: 24/04/2019
Pharmacy context
This is a community pharmacy located next to a medical centre in a residential area of a Birmingham suburb. The pharmacy mainly dispenses NHS prescriptions. It supplies weekly compliance aid packs for people to use in their own homes and delivers medication to people who are housebound. It also sells a limited range of over-the-counter medicines. The pharmacy provides a number of other NHS services including Medicine Use Reviews (MURs), the New Medicine Service (NMS), smoking cessation and travel vaccinations. Substance misuse treatment services and a needle exchange service are also available.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has enough staff to manage its workload. The pharmacy’s team members receive training for their role. They complete some ongoing learning to maintain their skills. But they do not keep complete records of this. So, they are not always able to show how they keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides a suitable environment for the delivery of pharmacy services. But some fittings are worn, which may detract from the overall professional appearance.
Principle 4. Services, including medicines management
The pharmacy suitably manages its services and makes them available to people with different needs. But pharmacy team members may not always make enough checks with higher risk medicines. Which may mean that people do not always have access to the information they need to take their medicines safely. The pharmacy obtains medicines from reputable sources, but team members do not always carry out regular checks to ensure that medicines are suitable for supply.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment to deliver its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |