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Pharmacy inspections

Inspection reports and learning from inspections

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HealthNet Homecare (9011236)

Inspection outcome: Standards met

Last inspection: 13/05/2021

Pharmacy context

This specialist homecare pharmacy started operating in October 2019. It is situated in a large, purpose built industrial unit on the outskirts of Swadlincote. The pharmacy specialises in delivering medicines and ancillary items directly to people across the UK on behalf of various NHS Trusts. This is the second pharmacy to be owned by HealthNet Homecare. The company also provides nursing services to support people in using their medicines correctly.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy effectively manages the risks associated with the services to make sure people receive appropriate care. It uses regular audits and risk assessments to help make changes or improvements to the services and the way the pharmacy operates. Members of the pharmacy team work to professional standards and they follow written procedures to make sure they work safely. They record their mistakes so that they can learn from them. And they make changes to stop the same sort of mistakes from happening again. There are clear safeguarding procedures in place and the team knows its responsibilities in keeping vulnerable people safe. 

Principle 2. Staff

Standards met


The pharmacy has enough suitably trained and qualified team members to manage the workload and the services that it provides. The pharmacy considers staffing levels as part of future workload planning. It makes sure it completes recruitment and training before any additional work is undertaken. The team members plan absences in advance, so they always have enough cover to provide the services. They work well together in a supportive environment and they can raise concerns and make suggestions. 

Principle 3. Premises

Standards met


The pharmacy provides a safe, secure and professional environment for the provision of healthcare services. The premises are secure and safeguarded from unauthorised access. The pharmacy is clean and properly maintained.

Principle 4. Services, including medicines management

Standards met


The pharmacy manages its services well and it supplies medicines safely. It gets its medicines from licensed suppliers, and it stores them securely and at the correct temperature, so they are safe to use. People receive detailed information about their medicines, and they can seek advice from a healthcare professional. The pharmacy works closely with manufacturers to report and resolve any problems it identifies relating to medicines.  

Principle 5. Equipment and facilities

Standards met


The pharmacy has the equipment it needs to provide its services safely. 

Pharmacy details

Unit 1 & 2
Orbit Business Park
Alfred Eley Close
Swadlincote
DE110WU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards