HCA International Ltd. (1041308)

Inspection summary findings

Principle 1. Governance

The pharmacy effectively manages the risks associated with its services, so people receive appropriate care. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. The pharmacy records and regularly reviews any mistakes that happen during the dispensing process and uses this as an opportunity learning to prevent further mistakes. Team members complete training so that they know how to keep people's private information safe. And they have the appropriate training to help safeguard and support vulnerable people.

Principle 2. Staff

The pharmacy has enough team members for the services it provides, and they work together in an effective manner. They have the appropriate skills and qualifications to deliver services safely and effectively. They work in an open culture environment which supports ongoing learning and development.

Principle 3. Premises

The pharmacy's premises are clean, secure and provide a professional environment to deliver its services.

Principle 4. Services, including medicines management

The pharmacy's working practices are safe and effective. It obtains its medicines from licensed sources, and it manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs to provide services safely. The team uses its facilities and equipment in a way which protects people's private information.