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Pharmacy inspections

Inspection reports and learning from inspections

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HBS Pharmacy (1116946)

Inspection outcome: Standards met

Last inspection: 31/08/2023

Pharmacy context

The pharmacy premises is not accessible to members of the public. It primarily dispenses NHS prescriptions for people who reside in care homes. And it supplies medicines in multi-compartment compliance aids for some people to help them take the medicines at the right time. It also sells a range of pharmacy only medicines through its website 'www.medicinemarketplace.com'.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy's services. The pharmacy website has safeguards built in which helps to ensure that people only buy medicines that are safe for them to use. The pharmacy team reviews these safeguards to check whether they are effective, and makes improvements when shortcomings are identified. Members of the team record things that go wrong and discuss them to help identify learning and reduce the chances of similar mistakes happening again. The pharmacy keeps the records it needs to by law. And members of the team are given training so that they know how to keep private information safe.

Principle 2. Staff

Standards met

There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team complete some additional training to help them keep their knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. And the pharmacy’s website informs people about who is providing the services.  

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But when medicines are sold through the website, there is no record to show the pharmacist checks the appropriateness of the medicines. And the process to show when the pharmacist has clinically checked prescriptions is not robust. So there is a risk some details might be overlooked and the pharmacy cannot show who had completed the checks in the event of a query or concern.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.

Pharmacy details

Moor Park Avenue
Entrance Off St Thomas Road
Preston
PR16AS
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards