Inspection outcome: Standards met
Last inspection: 15/08/2019
Pharmacy context
The pharmacy is located on a small parade of shops in a residential area. The people who use the pharmacy are mainly older people. It provides a range of services, including Medicines Use Reviews, the New Medicine Service, flu vaccinations, Health Checks (blood pressure and cholesterol). It is involved with a pilot project funded by the National Pharmacy Association called the community pharmacy hypertension service. It provides multi-compartment compliance packs to small number of people who live in their own homes to help them manage their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. And it protects people’s personal information. Team members understand their role in protecting vulnerable people. The pharmacy regularly seeks feedback from people who use the pharmacy. And it largely keeps its records up to date and accurate.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. And they are provided with protected training time. This means that they are able to complete this training at work. They can raise any concerns or make suggestions and this means that they can help improve the systems in the pharmacy. The team members can take professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It gets its medicines from reputable suppliers and largely manages them well. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |