Inspection outcome: Standards met
Last inspection: 02/07/2024
Pharmacy context
This is a traditional community pharmacy located in a town centre. NHS dispensing is the main activity, and the pharmacy is equipped with a dispensing robot. A separate robot is used to dispense medicines in multi compartment compliance packs (MDS), and the pharmacy also acts as a dispensing hub to assemble MDS for another local branch. A range of other services are offered, including substance misuse service, pharmacy first service, and vaccination services for COVID-19 and flu. The pharmacy premises recently extended which involved a change of address.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team follow written instructions to help them work safely and effectively. They keep the records that are needed by law. And they record things that go wrong so that they can learn from them. Then they take action to prevent the same mistakes from happening again.
Principle 2. Staff
There are enough staff to safely manage the workload and they have the skills they need for the jobs they do. Members of the team work well together and they ask for help if they need it.
Principle 3. Premises
The pharmacy is clean, tidy and well organised. It provides a suitable environment for healthcare.
Principle 4. Services, including medicines management
The pharmacy provides a range of services, and they are easy to access. It uses robotic systems to improve the efficiency of the dispensing operation. And members of the pharmacy team work effectively and support people taking higher-risk medicines by making extra checks and providing counselling where necessary. The pharmacy obtains medicines from licensed suppliers and carries out checks to make sure that they are kept in good condition.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. Equipment is appropriately maintained so that it is safe to use, and it is used in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |