Inspection outcome: Standards met
Last inspection: 24/06/2019
Pharmacy context
This is a community pharmacy on a busy intersection opposite a railway station. It serves a mainly local population although it is also used by people passing through. It offers a range of services including travel vaccinations, Medicine Use Reviews (MURs), and onsite cholesterol testing. It provides several people with multi-compartment compliance packs to help them take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy largely keeps the records it needs to by law. And it asks people for their views and keeps people’s private information safe. Team members know how to protect vulnerable people. The pharmacy generally manages its risks appropriately and provides its services safely. But team members do not always record mistakes that happen during the dispensing process. This could mean that they may miss out on opportunities to learn and make the services safer.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They undertake some ongoing training to help them keep their knowledge and skills up to date. They can raise concerns and make suggestions. And they can take professional decisions to help keep people safe.
Principle 3. Premises
The premises are secure, and generally suitable for the pharmacy’s services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally manages its services well and delivers them safely. It largely manages its medicines appropriately to ensure that they are safe for people to use. But it could do improve how it manages date-expired medicines.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities for its services and generally maintains them properly.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |