Inspection outcome: Standards met
Last inspection: 13/08/2024
Pharmacy context
This is a community pharmacy in a parade of shops in a residential area of Brighton. It provides NHS dispensing services. It also offers the Pharmacy First service, needle exchange, and supervised administration of certain medicines. It supplies medicines in multi-compartment compliance packs to people who need this additional support. And it delivers medicines to some people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately manages the risks associated with its services to help provide them safely. It generally keeps the records it needs to, and people using the pharmacy can provide feedback or raise concerns. The pharmacy adequately protects people’s personal information. And team members know how to protect the welfare of a vulnerable person. The team discusses any dispensing mistakes, so that there is an opportunity to learn and make the pharmacy’s services safer.
Principle 2. Staff
The pharmacy has enough staff to provide its services and they do the right training for their roles. They feel comfortable about raising any concerns. They do some ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The premises are generally suitable for providing the pharmacy’s services. They are kept secure from unauthorised access, and people can have a conversation with a team member in private. The premises are limited in size and cluttered in areas, but generally clean. The pharmacy team could do more to keep the dispensary floor free from potential tripping hazards.
Principle 4. Services, including medicines management
The pharmacy provides its services safely, and people with different needs can access them. It gets its medicines from reputable suppliers and generally stores them properly. It responds appropriately to safety alerts and recalls to help ensure that people get medicines and medical devices that are safe to use. The pharmacy does not routinely highlight prescriptions for higher-risk medicines. So, it may be missing out on opportunities to provide additional information to people collecting these medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services and it maintains it appropriately. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |