Inspection outcome: Standards met
Last inspection: 17/05/2022
Pharmacy context
The pharmacy is in a parade of shops at a busy road junction. It provides NHS and private prescription dispensing mainly to local residents. The team also dispenses medicines in multi-compartment compliance packs for some people. And the pharmacy provides treatment for drug service users.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy
team usually work to professional standards and identify and manage risks
effectively. They discuss mistakes they make during the dispensing process
between themselves. They understand how they can help to protect the welfare of
vulnerable people. The pharmacy keeps its records up to date.
Principle 2. Staff
The pharmacy has just about enough staff to provide its services. Its team members work effectively together and are supportive of one another. The pharmacy helps them to keep up to date.
Principle 3. Premises
The pharmacy's premises are
generally clean, secure and provide an appropriate environment to deliver its
services. People can have a conversation with a team member in a private area
in the shop. The pharmacy could do more to reduce clutter in the consultation
room.
Principle 4. Services, including medicines management
Overall, the pharmacy
delivers its services in a safe and effective manner and it gets its medicines
from reputable sources. Pharmacy team members are helpful and give advice to
people about where they can get other support. They try to make sure that
people have all the information they need so that they can use their medicines
safely although there are times when this does not happen consistently,
including those people who receive their medicines in multicompartment
compliance packs.
Principle 5. Equipment and facilities
The pharmacy generally has
the right equipment for its services. It makes sure its equipment is safe to
use. It could make better use of the equipment it has by keeping it in a more
accessible location.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |