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Pharmacy inspections

Inspection reports and learning from inspections

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Halo Health (9011953)

Inspection outcome: Standards met

Last inspection: 13/02/2024

Pharmacy context

This is a private, distance-selling pharmacy situated in Solihull, West Midlands. Its main activity currently is dispensing a handful of private prescriptions generated from a private doctor’s surgery. It also supplies home testing kits for various conditions such as menopause, fatigue, hair loss, and anaemia. The pharmacy currently does not have a contract to provide NHS funded services and its premises are not accessible to members of the public.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy currently provides a very limited range of services and it has written procedures to support safe working. It generally keeps the records it needs to by law. Its team members understand safeguarding requirements and they keep people's private information securely.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its current workload safely. And its team members have the skills and they need to provide the services offered. 

Principle 3. Premises

Standards met

The pharmacy’s premises are adequate for the services it provides. And they are kept secure from unauthorised access. The pharmacy’s website provides information to people wishing to access its services though some of this information may not reflect the services currently provided.

Principle 4. Services, including medicines management

Standards met

The pharmacy obtains its medicines and medical devices from reputable sources. It stores them safely and it takes the right action in response to safety alerts and recalls so that people get medicines that are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it need to provide its current services safely.

Pharmacy details

Suite 2a, Ardenfield House
197A Station Road
Knowle
Solihull
B930PU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards