H.A. McParland Ltd t/a David Pharmacy (1028898)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy’s working practices support safe and effective care. Pharmacy team members record and review their mistakes so that they learn from them. They know how to keep private information safe and support vulnerable people. The pharmacy has written instructions to make sure team members understand the working procedures. But there are rare occasions when they don’t follow them, which means they might not complete tasks in the right way.

Principle 2. Staff

The pharmacy has enough staff to cope with its workload and members of the pharmacy team work well together. Team members generally have the right training for their roles. They get complete some ongoing learning, but this is not structured, so gaps in their knowledge might not be identified.

Principle 3. Premises

The pharmacy premises are suitable for the services it provides. But the generally worn appearance and lack of organisation detracts from the overall professional image, and makes the working environment challenging.

Principle 4. Services, including medicines management

The pharmacy generally manages it services safely, so people receive appropriate care. It sources medicines from licensed suppliers, and team members complete checks to make sure they are in good condition. But they don’t always do this systematically, which means they manage some medicines less effectively. And they do not always identify people receiving high risk medicines, so they can make extra checks to make sure these are suitable to supply.

Principle 5. Equipment and facilities

Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.