Inspection outcome: Standards met
Last inspection: 08/04/2019
Pharmacy context
This is a busy community pharmacy located close to a large medical centre, in a residential area of Ebbw Vale. The pharmacy mainly dispenses NHS prescriptions. It supplies weekly compliance aid packs for people to use in their own homes, and delivers medication to people who are housebound. It also sells over-the-counter medicines and a limited range of health and beauty products.The pharmacy provides a number of other NHS services including a 'Choose Pharmacy' local minor ailments scheme, emergency hormonal contraception and smoking cessation. Substance misuse treatment services are also available.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy’s team members are suitably trained. They complete ongoing learning to keep their skills and knowledge up to date. They work well as a team, and are comfortable in raising concerns and providing feedback.
Principle 3. Premises
The pharmacy premises are generally safe, secure and suitable for the provision of pharmacy services.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to most people and they are suitably managed, so people receive their medicines safely. But pharmacy team members do not always provide information leaflets with weekly compliance aid packs, which may mean that some people do not have access to all the information they need to take their medicines safely. The pharmacy sources and stores medicines safely and carries out regular checks to ensure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |