Inspection outcome: Standards met
Last inspection: 07/09/2022
Pharmacy context
This is a community pharmacy on a busy main road in Brighton. It mainly dispenses NHS prescriptions, most of which it receives electronically. It supplies medication in multi-compartment compliance packs to some people who need additional help taking their medicines. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services. Team members know how to protect the welfare of vulnerable people. And they generally protect people’s personal information well. The pharmacy largely keeps the records it needs to, to help show that its medicines are supplied safely and legally. People using the pharmacy can provide feedback and raise concerns. Team members have written procedures they can refer to. But the procedures are not always reviewed regularly, which could mean that they do not reflect current best practice.
Principle 2. Staff
The pharmacy has enough team members to provide its services, and they generally do the right training for their roles. They feel comfortable about raising any concerns or making suggestions and are able to take professional decisions. Team members do some ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy’s premises are suitable for its services, and they are kept secure. People can have a conversation with a team member in a private area. But the pharmacy could do more to keep its consultation room tidy and accessible.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible, and it provides them safely. It obtains its medicines from reputable sources and largely stores them appropriately. It regularly date checks its stock to help ensure that people get medicines that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the right equipment to provide its services. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |