Inspection outcome: Standards met
Last inspection: 13/12/2019
Pharmacy context
This community pharmacy is in a village and is next to a convenience store. It dispenses NHS prescriptions which it mainly receives from four local GP surgeries. It supplies some medicines in multi-compartment compliance packs to help people organise their medicines. It provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations to help people with their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It has up-to-date procedures which it uses to make sure its services are organised well. The pharmacy keeps the legal records it needs to and generally makes sure that these are accurate. Its team members manage people’s personal information well. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services. Its team members have the right qualifications for their roles and they are adequately supported. The pharmacy doesn’t provide structured ongoing training which may make it harder for its team members to keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. Its team members manage the available space so that there is enough room to complete tasks safely. The pharmacy has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well. It makes sure that its medicines are safe to use and are supplied to people safely, however it doesn’t always keep complete records to support these processes. The pharmacy takes the right action when it receives information about medicines recalls.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members know how to report maintenance issues, so they can be resolved. And they use up-to-date reference sources when they provide the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |