Inspection outcome: Standards met
Last inspection: 11/11/2021
Pharmacy context
This is an independently-owned community pharmacy situated in Sparkhill, Birmingham. It dispenses NHS prescriptions, sells a range of over-the-counter medicines, offers seasonal influenza vaccination service and it supplies medicines in multi-compartment compliance packs to people who need assistance in managing medicines at home. And it currently has one person receiving substance misuse treatment. The pharmacy was very recently approved to deliver the COVID-19 vaccination service. But it was yet to commence this service. This inspection was undertaken during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages risks appropriately to help ensure its services are delivered safely and effectively. It has procedures in place for the services it offers. And it generally keeps the records it needs in line with requirements, to show that medicines are supplied safely. Members of the pharmacy team record their mistakes so that they can learn and improve from these events. And they have considered some risks posed by the COVID-19 pandemic and they have implemented measures to help keep people visiting the pharmacy safe. The pharmacy keeps people’s private information securely and its team members know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff members to manage its current workload adequately. The small team works well together, and team members have the appropriate skills and qualifications for their roles.
Principle 3. Premises
The pharmacy’s premises are secure and adequate for the services it provides. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people and they are generally delivered safely and effectively. Stock medicines are obtained from reputable sources and members of the pharmacy team take the right action in response to safety alerts, so that people get medicines that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its equipment appropriately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |