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Pharmacy inspections

Inspection reports and learning from inspections

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Gravell's Pharmacy (1088385)

Inspection outcome: Standards met

Last inspection: 21/10/2022

Pharmacy context

This is a busy pharmacy located in the grounds of a medical centre. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It provides medicines in multi-compartment compliance aids to a large number of people. It offers a wide range of services including emergency hormonal contraception, smoking cessation, treatment for minor ailments and a seasonal ‘flu vaccination service for both NHS and private patients. Substance misuse services are also available.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has written procedures to help make sure the team works safely. Its team members record and review some things that go wrong so that they can learn from them. But they do not always record all of their mistakes, so they may miss some opportunities to learn and improve. The pharmacy keeps the records it needs to by law. But some details are missing, so it may not always be able to show exactly what has happened if any problems arise. The pharmacy keeps people’s private information safe. And its team members understand how to recognise and report concerns about vulnerable people to help keep them safe.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload. They are properly trained for the jobs they do. And they feel comfortable speaking up about any concerns they have.

Principle 3. Premises

Standards met

The pharmacy is generally tidy. It is clean and secure. It has enough space to allow safe working and its layout protects people’s privacy.

Principle 4. Services, including medicines management

Standards met

The pharmacy effectively promotes the services it provides so that people know about them and can access them easily. If it can’t provide a service it directs people to somewhere that can help. Its working practices are generally safe and effective. It stores most medicines appropriately and carries out checks to make sure they are in good condition and suitable to supply. But members of the pharmacy team do not always know when higher-risk medicines are being handed out. So they might not always check that medicines are still suitable or give people advice about taking them.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services. It makes sure these are always safe and suitable for use. The pharmacy’s team members use equipment and facilities in a way that protects people’s privacy

Pharmacy details

Ashgrove Medical Centre
Llanelli Town Centre
Thomas Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards