Inspection outcome: Standards met
Last inspection: 11/03/2020
This community pharmacy is located on the same
site as a busy doctors’ surgery, on a main road not far from the centre of
Peterborough. Its main activity is dispensing NHS prescriptions and most of
these prescriptions are issued by the adjacent surgery. It delivers some of
these prescriptions to people at home. And it supplies some medication in
multi-compartment compliance packs to help people manage their medicines better.
The pharmacy sells a range of medicines over the counter. It also offers a
needle exchange service and has a small number of people receiving medicines as
part of a substance misuse service.
Inspection summary findings
Principle 1. Governance
The pharmacy manages and identifies risks in the pharmacy to
make sure its services are safe. Its team members learn from their mistakes to
reduce risks during the dispensing process. They protect people’s information.
And they know what actions to take if they have concerns about vulnerable
people. The records that the pharmacy must keep by law are generally
Principle 2. Staff
Pharmacy team members are suitably trained for the roles
they undertake. There are enough of them to cope with the pharmacy’s workload.
Team members learn from each other and they have people they can discuss
queries or concerns with if needed.
Principle 3. Premises
The pharmacy's premises are safe, secure, and suitable for
the services it provides. They are well-maintained and present a very
professional appearance to people visiting the pharmacy. There is ample space
for all the pharmacy’s activities. And the premises protect people’s privacy
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It
prepares multi-compartment compliance packs for people in an orderly way. And
it has good systems to make sure medicines are delivered correctly to people. To
ensure its medicines are fit for purpose, the pharmacy gets them from reputable
sources and stores them correctly. It doesn’t always keep a record of when it
date checks its stock. So, it may be harder to know that all stock is checked
regularly. And it could do more to ensure that people who receive higher-risk
medicines get all the advice they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has access to the equipment and facilities it
needs to provide its services safely. And it keeps its equipment clean. The
facilities available for storing medicines which need to be refrigerated should
be kept under review.
Graham Young Memorial
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|