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Pharmacy inspections

Inspection reports and learning from inspections

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Graham Young Chemist (2007) Ltd (1108491)

Inspection outcome: Standards met

Last inspection: 11/03/2020

Pharmacy context

This community pharmacy is located on the same site as a busy doctors’ surgery, on a main road not far from the centre of Peterborough. Its main activity is dispensing NHS prescriptions and most of these prescriptions are issued by the adjacent surgery. It delivers some of these prescriptions to people at home. And it supplies some medication in multi-compartment compliance packs to help people manage​ their medicines better. The pharmacy sells a range of medicines over the counter. It also offers a needle exchange service and has a small number of people receiving medicines as part of a substance misuse service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages and identifies risks in the pharmacy to make sure its services are safe. Its team members learn from their mistakes to reduce risks during the dispensing process. They protect people’s information. And they know what actions to take if they have concerns about vulnerable people. The records that the pharmacy must keep by law are generally well-maintained.


Principle 2. Staff

Standards met

​Pharmacy team members are suitably trained for the roles they undertake. There are enough of them to cope with the pharmacy’s workload. Team members learn from each other and they have people they can discuss queries or concerns with if needed.


Principle 3. Premises

Good practice

The pharmacy's premises are safe, secure, and suitable for the services it provides. They are well-maintained and present a very professional appearance to people visiting the pharmacy. There is ample space for all the pharmacy’s activities. And the premises protect people’s privacy well.


Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy provides its services safely. It prepares multi-compartment compliance packs for people in an orderly way. And it has good systems to make sure medicines are delivered correctly to people. To ensure its medicines are fit for purpose, the pharmacy gets them from reputable sources and stores them correctly. It doesn’t always keep a record of when it date checks its stock. So, it may be harder to know that all stock is checked regularly. And it could do more to ensure that people who receive higher-risk medicines get all the advice they need to take their medicines safely.


Principle 5. Equipment and facilities

Standards met

The pharmacy has access to the equipment and facilities it needs to provide its services safely. And it keeps its equipment clean. The facilities available for storing medicines which need to be refrigerated should be kept under review.


Pharmacy details

Graham Young Memorial
Medical Village
Lincoln Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards