Globe Pharmacy (Chiswell) (1032348)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy’s working practices are safe and effective. It has adequate standard operating procedures in place to manage risks and make sure its team members work safely. The pharmacy team members do discuss their mistakes and take action to prevent them happening again although they do not always record them so they may be missing opportunities to spot patterns and learn from their mistakes. The pharmacy mostly keeps the records it needs to by law. So it can show the pharmacy is generally providing safe services. Members of the pharmacy team protect people’s private information, and the pharmacist is appropriately trained in how to safeguard the welfare of vulnerable people.

Principle 2. Staff

The pharmacy’s team members work well together to manage their workload. The pharmacy supports them training and gives them protected learning time. Members of the team are able to raise concerns.

Principle 3. Premises

The pharmacy's premises are clean, bright, secure and suitable for the provision of healthcare services. The pharmacy prevents people accessing its premises when it is closed so its medicines stock is safe, and people's private information is protected.

Principle 4. Services, including medicines management

The pharmacy team members try to make sure people with different needs can easily access the pharmacy’s services. Their working practices are generally safe and effective. They make sure the pharmacist knows which people require more information and support to use their medicines properly. The pharmacy team members make sure people who are supplied medicines in multi-compartment compliance aids have the information they need to use their medicines safely. The pharmacy obtains its medicines from reputable sources so they are fit for purpose and safe to use. They store medicines securely, at the correct temperature and they keep a record of any medicines or devices that need to be returned to the suppliers.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately and keeps people's private information safe.