Inspection outcome: Standards met
Last inspection: 20/03/2024
Pharmacy context
This is a distance selling community pharmacy in the city of Sheffield. The premises is not open to the public. Its main services include dispensing NHS prescriptions and delivering medicines to people to their homes. It supplies most people who use the pharmacy with their medicines in multi-compartment compliance packs.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages most of the risks with the services it provides to people. The pharmacy keeps people’s sensitive information secure, and it is adequately equipped to safeguard vulnerable adults and children. Team members discuss details of mistakes made during the dispensing process and they implement changes to the way they work to help improve patient safety.
Principle 2. Staff
The pharmacy’s team members have the appropriate qualifications and skills to manage its services. The pharmacy provides support to its team members to help them update their knowledge and skills. Team members are supported to implement changes to the way the pharmacy operates to help improve service delivery.
Principle 3. Premises
The pharmacy premises are adequate for the services it provides, and the premises are well maintained. However, people are unable to access details of the pharmacy, such as its contact details, while its website is undergoing maintenance.
Principle 4. Services, including medicines management
The pharmacy’s services are made accessible and generally managed appropriately. Team members respond appropriately when the pharmacy receives alerts about the safety of medicines. The pharmacy manages and stores most of its medicines correctly, but it keeps some medicines outside of their original packaging and cannot ensure they have not expired or have been subjected to a drug recall.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |