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Pharmacy inspections

Inspection reports and learning from inspections

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Global Health Travel Clinic (9011237)

Inspection outcome: Standards met

Last inspection: 13/03/2020

Pharmacy context

This is a pharmacy set in a dental surgery in the centre of Guildford. The pharmacy provides travel vaccinations, some childhood vaccinations and malaria prevention medicines. It sells a few over-the-counter (OTC) medicines too. It doesn’t open set hours. It doesn’t offer any NHS services. It advertises its services online. And people need to make an appointment to access its services.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages its risks well. And it has procedures to help make sure its team works safely. The pharmacy keeps the records it needs to by law and it has adequate insurance to help protect people if things do go wrong. People who work in the pharmacy know what they can and can’t do, what they’re responsible for and when they might seek help. They review the mistakes they make and learn from them to try and stop them happening again. They understand their role in protecting vulnerable people. And they keep people’s private information safe.

Principle 2. Staff

Standards met

The pharmacy has enough suitably qualified people in its team. Members of the pharmacy team keep their skills and knowledge up to date. So, they can deliver safe and effective care. They make appropriate decisions about what is right for the people they care for. And their professional judgement and patient safety are not affected by targets.

Principle 3. Premises

Standards met

The pharmacy provides a suitable environment to deliver its services from. And its premises are clean, secure and appropriately maintained.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides services people can access. And its working practices are generally safe and effective. The pharmacy offers vaccinations and keeps records to show that it has given the right vaccine to the right person. It gets its medicines and vaccines from reputable sources and it stores them appropriately and securely. Its team members carry out the checks they need to. So, they can make sure the medicines and vaccines they supply are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the appropriate equipment and the facilities it needs to provide its services safely. And, it uses its equipment to make sure people’s data is kept secure.

Pharmacy details

Eastgate Dental Clinic
The Pavilion - Rear Ground Floor Premises
221-227 High street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards