Inspection outcome: Standards met
Last inspection: 11/06/2024
Pharmacy context
This is a community pharmacy located in the village of Lancing, close to a medical centre. It provides services mainly to local residents including NHS dispensing, over-the-counter medicines and advice. The pharmacy also currently provides a COVID-19 vaccination service and offers the Pharmacy First minor ailment scheme. The pharmacy is part of the Paydens group of pharmacies.
Inspection summary findings
Principle 1. Governance
The pharmacy has safe and effective working practices. Members of the pharmacy team monitor the safety of their services well. They routinely record their mistakes and review them to help improve the pharmacy’s internal processes. Team members proactively protect the welfare of vulnerable people and they understand how to suitably protect people’s private information. The pharmacy maintains its records appropriately in accordance with the law.
Principle 2. Staff
The pharmacy has sufficient staff to manage its workload safely. Pharmacy team members are suitably trained and skilled for the tasks they undertake. They have a clear understanding of their responsibilities. And, team members keep their skills and knowledge updated by completing regular training.
Principle 3. Premises
The pharmacy's premises provide a suitable environment to deliver its services. The pharmacy is generally clean, it is professional in its appearance. And, it has sufficient space to safely provide its services. However, the basement area has evidence of damp which needs rectifying and redecoration.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. The pharmacy team members are helpful and ensure the pharmacy’s services are easily accessible. The pharmacy obtains its medicines from reputable sources. It stores and manages them appropriately
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. The pharmacy keeps its equipment clean and uses its facilities appropriately to protect people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |