Inspection outcome: Standards met
Last inspection: 07/04/2022
Pharmacy context
The pharmacy is on the high street near a residential area in Borehamwood. The pharmacy dispenses NHS and private prescriptions and provides health advice. It supplies medicines in multi‐compartment compliance aids for people who have difficulty managing their medicines. Its services include prescription delivery, seasonal flu vaccination and supervised consumption. The inspection took place during the COVID‐19 pandemic. All aspects of the pharmacy were not inspected.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are generally safe and effective. It has satisfactory
written instructions which tell team members how to complete tasks and work safely. Pharmacy team
members record their mistakes so they can learn from them
and help prevent similar mistakes happening again. The pharmacy keeps the records it needs to by law to show it is
providing safe services. And it asks people for feedback on how it can improve its
services. Members of the pharmacy team keep people's private information safe. And they understand
their role in safeguarding vulnerable people. They have ways of working to help protect people against COVID‐19 infection.
Principle 2. Staff
The pharmacy’s team members work well together to manage the workload. And the pharmacy
supports them in keeping their skills and knowledge up to date. Team members feel able to provide feedback to improve services.
Principle 3. Premises
The pharmacy's premises are generally clean, secure and suitable for the provision of healthcare. It protects
the privacy of people who use its services and prevents unauthorised access to its premises when it is
closed. It keeps its stock and people's information safe. The pharmacy keeps measures in place to
help protect people from COVID‐19 infection.
Principle 4. Services, including medicines management
People with different needs can easily access the pharmacy's services. The pharmacy's working
practices are mostly safe and effective. It obtains its medicines from reputable sources. And it makes
sure it stores them securely at the right temperature so they are fit for purpose and safe to supply.
Members of the pharmacy team make sure people have all the information they need to use their medicines in the right way. They know what to do if any medicines or devices need to be returned to suppliers.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses
its equipment appropriately to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |