Inspection outcome: Standards met
Last inspection: 03/04/2024
Pharmacy context
This is a traditional independent community pharmacy in a residential area of Nuneaton, Warwickshire. It is open extended hours and its main activity is dispensing prescriptions to people living in the local area. It supplies medicines in multi-compartment compliance packs to people who need assistance in managing their medication at home. The pharmacy also sells a small range of over-the-counter medicines, and it has signed up to offer the NHS ‘Pharmacy First' service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services adequately. And it keeps all its records required by law. Team members understand how they can help to protect vulnerable people and they keep people’s confidential information securely. However, the pharmacy’s written procedures have not been reviewed recently so team members may not be following current best practice. And they do not always record the dispensing mistakes they spot and rectify, so they could be missing opportunities to learn and improve from these events.
Principle 2. Staff
The pharmacy has enough team members to deliver its current workload safely. Team members are supportive of each other, and they can raise concerns with their superintendent pharmacist where appropriate.
Principle 3. Premises
The pharmacy’s premises are kept secure and they are suitable for the services provided. And people visiting the pharmacy can have a conversation with a team member in private if required.
Principle 4. Services, including medicines management
Overall, the pharmacy delivers its services safely and people with different needs can access its services. It obtains its medicines from reputable sources. And it addresses concerns about medicines to ensure people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |