Inspection outcome: Standards met
Last inspection: 17/04/2023
Pharmacy context
This NHS community pharmacy
is on a row of shops. It sells medicines over the counter. It dispenses
people’s prescriptions. And it delivers medicines to people who have difficulty
in leaving their homes. The pharmacy supplies multi-compartment compliance packs
(compliance packs) to people who need help managing their medicines. People can
get their flu vaccination at the pharmacy during the appropriate season. Its prescription
items have recently increased due to temporary closures at other near-by pharmacies.
Inspection summary findings
Principle 1. Governance
The pharmacy generally
identifies and manages the risks associated with its services to help provide
them safely. It protects people’s personal information well and its team
members understand their role in protecting vulnerable people. It sometimes records mistakes that happen during
the dispensing process. And it uses this information to help make its services
safer. But it doesn’t make records about these events consistently. So, it may
be harder for the pharmacy to identify any patterns or trends and make
improvements to the way it works.
Principle 2. Staff
The pharmacy has enough team members for the services it provides. And the pharmacy supports its team members by giving them access to ongoing training to help keep their knowledge and skills up to date. They do the right training for their roles.
Principle 3. Premises
The pharmacy's premises are clean, secure and generally provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely. It obtains its medicines from reputable sources, and it manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. But it could do more to check that people receiving higher-risk medicines are monitored appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |